Trust Merchant Bank (TMB) has resumed full branch operations across the Democratic Republic of Congo following enhancements to its core banking system aimed at improving accessibility, convenience, and reliability for customers.
The upgraded system is expected to streamline transactions, strengthen online banking services, and simplify financial management for both individuals and businesses.
By integrating improved branch operations with enhanced digital capabilities, the bank is positioning itself to better serve a growing and diverse customer base across the country.
In 2025, TMB recorded total assets of KSh 298 billion and a profit after tax of KSh 8.53 billion, contributing approximately 12.5% to KCB Group’s overall earnings.
The lender also maintained a return on equity of 21% and a non-performing loan ratio of 11.5%, underlining its strong financial performance.
With an 18-year presence in the market and an extensive branch network, TMB continues to play a key role in delivering financial services across the region.
The bank says the improved system will support faster, more reliable services while enabling innovative solutions tailored to meet the evolving needs of its customers.
